Janice should look at which of the following reports to assess an anonymous tip about potential claims fraud?

• A. Exception report
• B. Address similarity report
• C. Manual override report
• D. All of the above

Answer: (C)

When investigating an anonymous tip about potential claims fraud, focus on actions that directly bypass normal controls. The manual override report tracks every time someone overrides automated checks or system safeguards during the handling of a claim. This creates a clear audit trail of who made the override, when, and what justification was entered, which is exactly the kind of concrete lead that can corroborate the tip and point investigators to improper approvals or processing. While other reports can reveal suspicious patterns or link claims, they don’t provide the direct evidence of human decisions to override controls as clearly as the manual override log.