During an account takeover, criminals commonly alter the account's contact information to keep the owner unaware.

• A. True
• B. False
• C. Not sure
• D. Only sometimes

Answer: (A)

When an account is taken over, changing the contact information is a common move because it directly blocks the rightful owner from receiving password resets and security alerts. By updating the recovery email or phone number, the attacker ensures password-change requests and notifications go to them instead of the owner, making the takeover harder to detect and maintainable for longer. This tactic is frequently observed in fraud and account compromise scenarios, which is why the statement is true. If the attacker didn’t adjust contact details, the owner would often notice quickly through failed login attempts or missing alerts, so other options don’t fit as well.